Ciceley Commercials, a long‑established Mercedes‑Benz commercial vehicle dealership, had installed solar PV across several sites to reduce energy costs and support their sustainability goals. Boxfish was already supporting the business with utilities management and sustainability work, so when the company needed help navigating the Smart Export Guarantee process, it was natural to extend that support. With supplier requirements, technical documentation and the application steps proving time‑consuming, Ciceley asked Boxfish to oversee the process and ensure everything was set up correctly.
As part of the setup, Boxfish assessed the range of tariff options and highlighted the provider offering the best value for the client. Boxfish supported the full Smart Export Guarantee application process by reviewing eligibility, preparing the required documents, and liaising with installers and the chosen export provider. As part of verification, Boxfish liaised with the export provider to confirm meter details and supporting information. Boxfish continue to help, ensuring the export payments remain accurate.
Boxfish helped us choose the most competitive Smart Export Guarantee tariff and then led us through the entire process from the beginning, managing the application and all follow‑up with the export provider.
Their ongoing support has made it easier to stay on top of our export data and sort out the occasional payment discrepancies when they appear.