Overview

Milnbank Housing Association was founded in 1975 and is a community-based housing association in the East End of Glasgow.

Situation

When Milnbank received invoices from a supplier on a very high tariff—which dated back over a year for one of their properties—they asked us to investigate and negotiate with the supplier to reduce the balance owed.

Solution

Following several months of negotiations, the Boxfish team were successful in arranging a competitive supply contract.

This backdated to the start of the account and resulted in a significant reduction in the original balance.

Result

38%
Cost reduction
£28k
Saved on energy

As a registered charity with a considerable number and variety of utility supplies, we are always looking for ways to reduce our costs and streamline our processes. We’ve been using Boxfish to manage our electricity, gas, and water supplies for the past 7 years. In addition to identifying cost reductions, we’ve valued the smooth management of our portfolio and the quality service we have received. Most recently, Boxfish dealt with a dispute with a supplier on our behalf, securing a total reduction of £28,000 (38%). I would have no hesitation in recommending their service to others.

Drew McPhail, Finance Manager

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