Formed in 1990, Merlin Cinemas is an independent cinema chain with locations in small coastal towns.


We were appointed by Merlin Cinemas to carry out a full audit of utilities across each of their sites, in order to identify areas for potential savings.


We conducted a thorough audit of Merlin Cinemas’ historic electricity, water and gas bills to check for any discrepancies and ensure that the client was on the best possible rates. Following this audit, we performed a formal tender for energy contracts on behalf of the cinema, to secure better tariffs.

The Boxfish team also helped with the installation of new utility supplies at their new sites. Despite there being no supply history, we were able to construct forecast data to ensure that suppliers provided particularly competitive prices.

We were successful in reducing the lead time for meter installation by more than two weeks—taking the pressure off the staff at Merlin Cinemas, and ensuring the new premises opened on time.


We have saved Merlin Cinemas over £40k by reducing energy costs and recovering overcharges on all utilities. We continue to work with the cinema to check bills, resolve supplier issues, and monitor energy and water consumption to ensure that costs are kept at a minimum.

As a multi-site company with a deliberately small head office team, monitoring and checking all of our utilities has always been problematic. Boxfish have simplified the process by consolidating services and suppliers and, in doing so, have saved us considerable cost and have reclaimed some overpayments we were unaware of. Having Boxfish look after this ever more important area of our expenditure is reassuring and very cost-effective.


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