The residents’ association of Lancefield Quay, a large private housing development, had seen building insurance costs spiral to an uneconomic level. This was mainly due to the amounts being paid out annually on insurance claims.



Our sole aim was to reduce costs without affecting the insurance cover.


We soon discovered that 80% of the historic claims cost was due to ‘escape of water’, so a risk-managed approach was the only way forward. We approached a new insurer who had the expertise, and the flexibility, to think outside the box.

With the assistance of insurer funding, water flow measuring devices were fitted to each of the 260 flats in order to reduce the level of claims.


The deal was structured over a 3-year period, and during that time Boxfish achieved savings of £500k for our client.


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