We performed a thorough review of water service charges on behalf of Aegon, in order to identify any overcharges and highlight ways for them to reduce their water costs. During this review, we identified several overcharges.
We then undertook intensive research and on-site surveys, which identified errors in water charges. Initially the water suppliers disputed the overcharges, though we were able to win the case on behalf of Aegon.
Initially we were cautious about bringing in consultants to review and manage our water services. However, Boxfish have delivered beyond our expectations. Their specialist knowledge and attention to detail has enabled us to achieve exceptional water cost savings and rebates across our estate. Boxfish’s management of our water services also allows us to have greater confidence in managing our costs. We are very happy to recommend Boxfish for their thorough and professional approach.