Utility Contract Management for UK Businesses
Boxfish provides independent, impartial utility contract management services to UK businesses, acting as an extension of your team, reducing cost, risk, and administrative burden.
Utility Contract Management
Our utility contract management service is designed for UK businesses that:
- – Manage multiple utility meters, sites, or suppliers
- – Do not have in?house energy or utility specialists
- – Want independent advice with no supplier bias
- – Need ongoing support after a contract is signed, not just procurement
- – Are concerned about billing errors, overcharges, or compliance risk
What Our Service Includes
As your outsourced utility contract manager, Boxfish typically supports clients across five core areas:
1. Contract and Tariff Management & Optimisation
We ensure your electricity, gas, and water contracts are optimised for your usage both now and into the future, site configuration and operations, and market conditions.
2. Utility Invoice Validation and Overcharge Recovery
We carry out regular validation of utility invoices to identify errors, recover overcharges, and challenge incorrect billing with suppliers via our bespoke, Systemslink platform.
3. Supplier Management
We outsource and manage all the day?to?day interactions with your suppliers, resolving billing queries, disputes, meter issues, and contract changes.
4. Consumption Reduction Support
We identify opportunities to reduce energy and water consumption through tariff optimisation, metering improvements, and behavioural or technical changes.
5. Ongoing Reporting and Review
Clients receive clear management reporting and a comprehensive annual review covering historic spend, usage trends, and future cost projections.
Why Choose Boxfish for Utility Contract Management?
- Fully independent and impartial – no commissions from suppliers
- Trusted by hundreds of UK organisations across multiple sectors
- Over 30 years of experience in utility and energy management
- Proven client retention rate in excess of 93%
- Integrated support across utilities, carbon, and compliance
Trespass – Utility Management Support
Find out moreWilliam Purves – Utility Management Support
Find out moreUtility Contract Management FAQs
What is the difference between utility procurement and utility contract management?
Utility procurement focuses on securing a new contract. Utility contract management ensures that contract continues to work for your business through accurate billing, supplier management, and ongoing optimisation.
Do you manage contracts you didn’t procure?
Yes. Boxfish regularly takes over the management of existing utility contracts procured by third parties or directly with suppliers.
Are Boxfish tied to any utility suppliers?
No. We are fully independent and do not receive commission from suppliers, allowing us to provide impartial advice.
What are the benefits of using your utility contract management service?
Aside from the obvious cost savings from reduced utility bills and reduced energy consumption, our contract management service deals with the day to day and ad-hoc issues relating to utility bills, which frees up the time of your staff to focus on your business.
What types of utilities do you manage?
We manage electricity, gas, and water contracts for UK businesses, including multi?site and complex metered portfolios.
Is utility contract management suitable for SMEs?
Yes. Many SMEs benefit from outsourcing utility contract management due to limited internal resource and increasing market complexity