At Boxfish, we pride ourselves on total transparency with regard to how we work, and how we cost for that work. We’ve said it before, and we’ll say it again: with us, there are no hidden fees or commissions—ever.

What this means

  1. Costs are always agreed up front. You will only ever pay us the fees that are agreed and defined in your contract.
  2. No hidden fees of any kind. There will never be any commissions, kickbacks, benefits in kind, or other third-party payments in the supply contracts we arrange on your behalf.
  3. Plus, a refund promise, for good measure. If, we don’t keep to the contracted fees and payment terms over the life of the agreed contract between us, we will refund your fees paid to date from the start of the contract and will deliver the remaining contracted work for free.

We want you to get the best deal possible

On top of our 3-point guarantee, we’ll also carry out a review of your utility costs and contracts—totally free of charge. This covers:

  • Any deal you have been offered by a broker. We’ll alert you to any fees you’d be paying through commission, so you can understand where your money is going.
  • Any contract you are about to sign. To give you peace of mind.
  • Any existing contract arranged by a broker. If you think something isn’t right, or you’re concerned about the rate you’re paying, we’ll investigate.


Fill in the form or call us on 0141 226 8525 to get your free, no-obligation review.

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