Boxfish are looking for an enthusiastic Trainee Account Manager to join our young, vibrant and high-performing team that delivers first-class service, industry-leading results.


Following extensive training, you will be managing a diverse portfolio of clients, answering calls, responding to enquiries and assisting with client billing / supply queries alongside the expert support of our Accounts Managers. Your training will continue throughout your employment, with the culmination being the transition to full Account Manager, responsible for the management and support of your own portfolio of clients, and tasked with providing your clients with the full breadth of services we provide as a business.

If you have a positive can-do attitude, an analytical mind and previous experience of working in a fast-paced, customer-focused environment with teamwork at it’s core—we want to hear from you.


We’re looking for someone who is:

  •  A people person and a team player
  •  A problem-solver with an analytical mind
  •  Outgoing with plenty of positive energy
  •  Organised with eagle-eyed attention to detail
  •  Ambitious and willing to learn new skills
  •  Always able to deliver first-class customer service, with a friendly and helpful telephone manner

As a successful applicant, you will have:

  • Excellent numeracy skills, for working with bills and complex numerical queries (essential)
  • A high level of literacy, for corresponding with clients (essential)
  • Experience working in a similar role, e.g. for an energy or water supplier (desirable)
  • Experience working with databases (essential)
  • Proficiency in Microsoft Excel and Microsoft Office (essential)
  • Experience working in a fast-paced, customer-focused environment (desirable)
  • Willing to learn new skills to get you to a fully trained Account Manager

Now the detail…

Boxfish actively encourage a flexible hybrid working model, meaning you’ll be working from home 90% of the time – no more commuting to work!

Additionally, from April 2023 we will move to a 4 day week, meaning you will enjoy 79 paid days leave a year – and a guaranteed long weekend every weekend.

We offer a very competitive salary which is dependent on experience, 30.5 days holiday (until April 2023), and plenty of opportunities for training and development—and that’s just for starters.

We know it can be hard to take time off work, so the first interview will be by telephone and will be arranged at your convenience. In the first instance, please apply online with your story and relevant work info to:


IMPORTANT: A covering letter should also be supplied and be mainly about you and why you are right for the role. The covering letter should provide your name, contact details, job role applied for, reasons why you’re right for the job, why you would like to work for Boxfish, and a little bit about yourself (favourite film, music taste, hobbies etc).

Both CV and covering letter are required for the application to be processed.



Fill in the form or call us on 0141 226 8525 to get your free, no-obligation review.

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