Due to an influx of new and exciting client wins, we are expanding our Consulting team at Boxfish— The leading ethical independent UK wide utility consultancy.

We’re looking for an industry experienced Flex Analyst to join us in delivering a Utility Management Service that’s fully transparent and client focused at all times.

This role will need you to be a self-starter with the ability to plan your workload effectively. After some basic training in our systems, and an introduction to our ethos and values, you’ll hit the ground running. The role is flexible, allowing you to be based anywhere in the country. However, you should have the ability to both work from home and work from our offices in Glasgow if required.


The role will require you to:

  • Take on responsibility for managing the relationship for a number of key clients across a variety of business sectors
  • Attend review meetings with clients, to include preparation of review report / presentation
  • Provide timing to market, and general market advice and support
  • Carry out flex tender exercises or contract renewals and prepare tender timetables
  • Ensure notices of termination are executed in accordance with the current contract’s terms
  • Negotiate prices, pricing structures and terms and conditions of supply with suppliers
  • Generate product support documentation and provide training to the team on all products

Responsibilities will also include:

  • Delivering the technical aspects of a Flex as well as multi site fixed price contracts contracts- from providing market information (within regulatory boundaries) to reporting on the customer’s position
  • You’ll manage customer demand re-forecasts, including within-day position adjustments, and deal with direct queries from customers/ agents. When calculating contract specific information for customers, you’ll include billing reference rates, residual volumes and prices, cost illustrations, annual charge reviews, and ad-hoc reconciliations
  • As you develop in the role, you’ll also begin to evaluate new tender opportunities arising from the Sales team and decide upon the best approach for delivering robust quotation packages. You’ll provide input in relation to the pricing of complex Flex opportunities


We’re looking for someone who is:

  • A self-starter able to work remotely
  • A Doer-Seller as you will have experience of finding opportunities for new sales in your dealing with clients
  • A people person and a team player
  • A problem-solver
  • Outgoing with plenty of positive energy
  • Organised with attention to detail
  • Ambitious and willing to learn new skills (and there will be many)
  • Always able to deliver a first-class service to stakeholders and clients (once trained)

As a successful applicant, you will have:

  • Experience working in a similar role for an Energy Supplier, TPI or Consultancy (essential)
  • Formulate market analysis reports
  • Experience working in a fast-paced, customer-focused environment (required)
  • 1st class numeracy skills, for working with contracts and queries (essential)
  • A high level of literacy, for corresponding with clients (essential)
  • Experience working with databases (essential)
  • Proficiency in Microsoft Excel and Microsoft Office (essential)

Now the detail…

Boxfish actively encourage a flexible hybrid working model, meaning you’ll be working from home 90% of the time – no more commuting to work!

Additionally, from April 2023 we will move to a 4 day week, meaning you will enjoy 79 paid days leave a year – and a guaranteed long weekend every weekend.

We offer a very competitive salary which is dependent on experience, 30.5 days holiday (until April 2023), and plenty of opportunities for training and development—and that’s just for starters.

We know it can be hard to take time off work, so the first interview will be by telephone and will be arranged at your convenience. In the first instance, please apply online with your story and relevant work info to:


IMPORTANT: A covering letter should also be supplied and be mainly about you and why you are right for the role. The covering letter should provide your name, contact details, job role applied for, reasons why you’re right for the job, why you would like to work for Boxfish, and a little bit about yourself (favourite film, music taste, hobbies etc).

Both CV and covering letter are required for the application to be processed.



Fill in the form or call us on 0141 226 8525 to get your free, no-obligation review.

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