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Overview

Due to an influx of new and exciting client wins, we are expanding our Operations Team at Boxfish — a Top 10 Energy & Utility Consultancy, headquartered in Glasgow.

We are looking for an enthusiastic Account Manager to join our young, vibrant and high-performing team that delivers first-class service and industry-leading results.

THE ROLE

• Managing an exciting portfolio of important clients

• Procurement of energy and water contracts

• Invoice validation & manage utility termination / objection notices

• Updating records & recording cost / consumption data from invoices and other sources

• Management of billing issues & queries on behalf of clients

• Delivering all the clients administration needs

• Clear, professional and effective communication, by telephone, email and face to face meetings

• Renewal of contracts, providing consultation on procurement, and demonstrate high retention rates

• Continuously review your portfolio to identify opportunities and risks

• Prepare monthly, quarterly and annual reporting as per the agreed workplan

• Support clients with any ad hoc requests & management reporting as required

• Provide backup for colleagues when required (absences, annual holiday etc.)

• Identify the customer needs and coordinate actions by bringing in other SME’s within the business

• Working as part of a team to continuously improve processes

THE PERSON

You have a can-do attitude, are an ambitious team player with an analytical mind, a keen eye for detail, excellent communication skills and previous experience working for a client focused /energy service company – working from home you will be a self-starter with a great work ethic and willing to do the right thing for the client every time.

If this is of interest and sounds like you then we very much would like to hear from you.

Now the detail…

We offer a very competitive salary which is dependent on experience, 30.5 days holiday, and plenty of opportunities for training and development—and that’s just for starters.

We know it can be hard to take time off work, so the first interview will be by telephone and will be arranged at your convenience. In the first instance, please apply online with your story and relevant work info to:

Morrison@weareboxfish.com

A covering letter should also be supplied and be about you and why you are right for the role. Both CV and covering letter are required for the application to be processed.

CLOSING DATE FOR SUBMISSION: ASAP

GET STARTED FOR FREE

Fill in the form or call us on 0141 226 8525 to get your free, no-obligation review.

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